Giving the best quality customer support is a priority for OMICRON. We know that every single customer is unique, often having very different requirements in terms of the support we provide to them. Our support is therefore offered in a variety of ways including:
- Customer Area
Our Customer Area is a part of our service especially designed for the World Wide Web. After registration our customers can easily access valuable information and data at their own place and can introduce their own questions, requests, and ideas on a 24hour/7days a week basis. - Local distributor and representatives network
OMICRON has many distributors and representatives around the world, who are excellently trained to assist you, in your own language. Please have a look at our address list to identify your local contact. - Technical Articles
Both papers and application notes, written by our own engineers or users of an OMICRON test set about daily life on subjects relating to the field of protection testing, and the OMICRON publication "Test Shot News” are available for viewing online on our web site. - Literature
All our sales literature and information brochures can be downloaded as PDF files to get a complete overview about the OMICRON products, their benefits and features and the possibility of combining them for exactly fitting the special needs of protection engineers worldwide. Of course, ordering of brochures as a printed version is always possible. - Videos
We provide you with most informative videos on your request. We believe that by providing information in different types of media gives extra value for our customers, especially when training and other supporting material costs are considered.
For further information about OMICRON, please visit the About Us section on this web site or e-mail us!
For technical customer support | |
Europe/Middle East/Africa | support@who-needs-spam.omicron.at |
North and South America | techsupport@who-needs-spam.omicronusa.com |
Asia/Pacific | support@who-needs-spam.asia.omicron.at |
For general subjects | |
Europe/Middle East/Africa | info@who-needs-spam.omicron.at |
North and South America | info@who-needs-spam.omicronusa.com |
Asia/Pacific | info@who-needs-spam.asia.omicron.at |